Withdrawal instructions and withdrawal form for consumers in the case of a service contract
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Sprachportal Akademie GmbH, Bahnhofstr. 82-86, 35390 Gießen, email address: info@sp-akademie.de, phone number: 06412010280) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
If you have requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal expires prematurely if we have begun performing the contract only after you have given your express consent and simultaneously acknowledged that you lose your right of withdrawal upon our commencement of contract performance, and provided that we have made the content of your declaration available to you on a durable medium within a reasonable period after the conclusion of the contract, but no later than at the time of delivery of the goods or before the start of the service. Please note that we may make the conclusion of the contract conditional upon the aforementioned consent and acknowledgment. The right of withdrawal expires prematurely if we have begun performing the contract only after you have given your express consent and simultaneously acknowledged that you lose your right of withdrawal upon our commencement of contract performance. Please note that we may make the conclusion of the contract conditional upon the aforementioned consent and acknowledgment.